Terms of Service

1. Who we are

The Service is operated by Alex Földvári, trading as "Solory", an individually owned business (Einzelfirma) established in Switzerland and not entered in the Commercial Register. Our registered address is Wartauweg 19, 8049 Zürich, Switzerland. You can reach us at support@solory.ch. In these Terms, "we", "us" and "our" refer to the operator; "you" refers to the person or business using the Service.

2. The Service

Solory is a workspace for Swiss sole proprietors and freelancers. It provides tools to manage clients and leads, create quotes, invoices and QR-bills, track time and projects, record expenses and payments, store documents, send and receive business email, and produce finance reports, together with an AI assistant that helps draft and summarise your work.

We continue to develop the Service and may add, change or remove features over time. We aim to give reasonable notice of material changes that reduce core functionality of a paid plan.

3. Eligibility and your account

You must be at least 18 years old and able to enter into a binding contract to use the Service. The Service is intended for business use by self-employed individuals and small businesses, not for consumers acting for purely private purposes.

You are responsible for the accuracy of the registration details you provide, for keeping your login credentials confidential, and for all activity that occurs under your account. Enable two-factor authentication where offered, and notify us promptly at the address above if you suspect unauthorised access. You may invite team members or collaborators to your account; you remain responsible for their use of the Service and for the data they access on your behalf.

4. Plans, trial and billing

The Service is offered on two plans. The Free plan costs 0 CHF and supports up to three clients. The Pro plan costs 29 CHF per month, or the equivalent discounted amount when paid annually, and removes that limit and unlocks the full feature set. The features included in each plan are described on our pricing page and may be adjusted for future billing periods with notice.

We may offer a 14-day free trial of the Pro plan. Where a trial is offered, you may use Pro features during the trial at no charge; unless you cancel before the trial ends, the plan converts to a paid subscription and the applicable fee becomes due.

The operator is currently below the Swiss VAT registration threshold and is not registered for VAT (MWST). All prices are therefore stated in Swiss francs (CHF) without Swiss VAT, and no VAT is charged or shown on your receipts. If the operator later becomes registered for VAT, prices will be shown inclusive of, or plus, VAT as required by law, and this will be reflected at checkout and on your invoices.

Paid subscriptions renew automatically for successive periods (monthly or annual) until cancelled. Fees are charged in advance for each period. Except where required by mandatory law, fees already paid are non-refundable, and cancelling does not entitle you to a refund of the current period. We may change our prices for future periods; we will give you reasonable advance notice, and continued use after a price change takes effect constitutes acceptance of the new price.

5. Acceptable use

You agree to use the Service only for lawful purposes and in accordance with these Terms. In particular, you must not:

• break any applicable law or regulation, or infringe anyone's rights, including data-protection, privacy and intellectual-property rights;
• upload or send unlawful, fraudulent, defamatory, harassing or malicious content, or unsolicited bulk email (spam);
• attempt to gain unauthorised access to the Service, other users' data, or the underlying systems, or probe, scan or test their vulnerability;
• interfere with or disrupt the integrity or performance of the Service, or circumvent usage limits, security or authentication measures;
• reverse engineer, copy or resell the Service, except to the extent this restriction is prohibited by mandatory law; or
• use the Service to build a competing product or to train a competing machine-learning model.

You are responsible for the content and personal data you process through the Service and for having a lawful basis to do so. Where you upload personal data about your own clients, contacts or others, you act as the controller of that data and we act as your processor under the Data Processing Agreement.

6. Your content and data

You keep all rights in the data and content you put into the Service (your clients, invoices, documents, messages and similar). You grant us a limited licence to host, process and transmit that content only as needed to operate, secure and improve the Service and to provide the features you use, including sending your outbound email and running the AI features you invoke.

You can export your data at any time from Settings, and you can close your account. How we handle personal data is described in our Privacy Policy and, for the data you process about others, in our Data Processing Agreement.

7. Intellectual property

The Service, including its software, design, brand, "Solory" name and logo, and all related intellectual-property rights, belongs to the operator or its licensors and is protected by law. These Terms grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for your own business purposes for as long as your account is active and in good standing. No other rights are granted.

If you send us feedback or suggestions, we may use them to improve the Service without any obligation to you.

8. Availability and disclaimers

The Service is provided "as is" and "as available". We work hard to keep it running reliably, but we do not warrant that it will be uninterrupted, error-free, or free of harmful components, or that it will meet every requirement or produce any particular result. To the fullest extent permitted by law, we disclaim all implied warranties.

We may carry out maintenance, updates and changes, and may temporarily suspend the Service to protect its security or integrity. The Service relies on third-party infrastructure (see our Privacy Policy and Data Processing Agreement); we are not responsible for outages or failures caused by those providers, your own equipment, or your internet connection.

The Service is a software tool, not a substitute for professional advice. Invoices, tax figures, VAT treatment, contracts and finance reports it helps you produce, and any output of the AI features, are your responsibility to review. Nothing in the Service constitutes legal, tax or accounting advice; consult a qualified Treuhaender or lawyer for your specific situation.

9. Limitation of liability

We are liable without limitation for damage caused intentionally or through gross negligence, and where liability cannot be excluded or limited by mandatory Swiss law (including for death or personal injury caused by our fault).

Otherwise, and to the extent permitted by law, we are not liable for indirect or consequential damage, lost profits, lost savings, loss of goodwill, or loss or corruption of data (you remain responsible for keeping your own backups by using the export feature). For all other liability, our total aggregate liability arising out of or in connection with the Service is limited to the amount you paid us for the Service in the twelve months before the event giving rise to the claim.

10. Suspension and termination

You may stop using the Service and close your account at any time from Settings. Closing your account starts the deletion process described in our Privacy Policy.

We may suspend or terminate your access if you materially breach these Terms, if required by law, or to protect the Service or other users. Where reasonable and lawful, we will give you notice and an opportunity to remedy the issue. On termination, your right to use the Service ends; export your data beforehand, as it may be deleted after the retention period.

11. Data protection

How we handle personal data is set out in our Privacy Policy. Where we process personal data on your behalf (for example about your clients and contacts), the Data Processing Agreement applies and forms part of these Terms. Both are available from the footer of our website.

12. Changes to these Terms

We may update these Terms from time to time, for example to reflect changes to the Service or to legal requirements. We will post the updated Terms with a new date and, for material changes, take reasonable steps to notify you. Changes take effect when posted, unless we state otherwise. If you do not agree to a change, stop using the Service and close your account; continued use after a change takes effect means you accept the updated Terms.

13. Governing law and jurisdiction

These Terms and any dispute arising out of or in connection with them or the Service are governed by the substantive laws of Switzerland, excluding its conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction is Zürich, Switzerland, subject to any mandatory place of jurisdiction provided by law.

14. Contact

Questions about these Terms can be sent to Alex Földvári at support@solory.ch, or by post to Wartauweg 19, 8049 Zürich, Switzerland.